Can’t Find Your Order?
If you’re unable to find your order confirmation, didn't receive your star details, or believe you’ve purchased from the wrong website - don’t worry! We’re here to help.
1. Confirm the Website You Ordered From
Please make sure your order was placed through our official website:
🔗 labelstars.com
We often receive messages from customers who mistakenly purchased from a different star registration service.
2. Check Your Order Number Format
Valid Label Stars order numbers typically look like one of the following:
- EN0000XXXXX
- FR0000000XX
- IT0000000XX
- DE00000XXXX
- ES00000XXXX
- UK00000XXXX
- AT00000XXXX
- MX00000XXXX
- PL00000XXXX
If your number looks very different, you may have ordered from another provider.
3. Still Not Sure? Contact Us
If you confirmed that you ordered from labelstars.com but still can't find your order, please contact our support team.
To speed up the process, include as much of the following information as possible:
- Full Order Number
- Purchaser Name
- Purchaser Email
- Star Name
- A screenshot of the payment confirmation or transaction
📩 Email us here: info@labelstars.com
We’ll do our best to locate your order and resolve the issue quickly.